This really is an appalling site. After reading the other comments, I could relate to everyone who had raised concerns. £120 lighter for a 3 month membership which would seem to generate fake emails of people expressing interest or making comments on my profile only for me to log in and see no such comments. Absolute fraud with no chance of refund. This was on the 2nd day of paying for a premium membership. Disgusting

Run as fast as you can as they will take your use your credit card 10 times more once you give them your card #. Biggest fraud !!!!!!!

Absolutely awful, nothing special about it. I wasted I think 75 on this nonsense. It has to be the worst dating site ever. Do NOT waste your money on this rubbish!

Don’t use the customer care number doesn’t work and I’ll never go on this web dating website again I’m trying to figure out how to cancel my membership I’ve been advised others to do the same.

DO not sign up for this nonsense. Do not waste your time. A friend signed me up for a 12-month plan. Cancelled within the 3 day trial period. Inaccurate cancellation policy stating I have to pay the remaining 11-month installments because the cancellation policy does not apply in my country. Cancelled PayPal direct debit then started receiving emails from collection house LTD. Paid the outstanding balance after sending numerous compliance emails of proof and evidence … asked to speak to CEO or someone more in charge of customer service at E harmony. No reply or response. Now paid for a 12-month service that I never have or intend on using.

I wanted to try this site to see if it was any better than other platforms , However its no different to any free dating sites. I made contact to cancel my subscription after what I believed was a month subscription However was told I had an ongoing subscription 36 months. I then told them I didn’t want the subscription and so called customer service said your subscription is for 36 months if you cancel you still have to pay the subscription cost so pretty much bad luck ! So after trying the site which is beyond ordinary I also get charged $19.95 per month for Absolutely nothing. Absolutely disgusting that they are able to trick people into subscriptions and then say bad luck when the customer realises and tries to cancel subscription. DO NOT USE this site !!!!!!!!

Be careful with subscription! Once you buy it, you cannot cancel, even if you see only a few matches that never change. They just wanna steal your money. It’s not worth it!

No such thing as a cooling off period or 3 day cancellation if you live in Australia. Do not join or you will 100% pay the rest of your subscription no matter when you try to cancel (which is already not simple to do)

First of all there were Software bugs for my accounts and after days nobody even visited my accounts. Then they identified and fixed but still it’s too too boring ! There are No matches at all and it’s completely waste of time and money

This website used to be great, now it’s this annoying thing that I regret wasting my time joining. I can’t seem to find how to just browse people’s profiles without doing the like or don’t like swiping thing, so you only see 1 person at a time. Could be there forever! Mind you, 100 plus likes on my profile and not a single message yet? Nah, this is crap now. Will unjoin because it’s not at all user friendly. Also can’t see how to set to show only users in my location, I did that in the settings and it made no different. Only shows ppl in foreign countries!

This platform is very disappointing. Premium membership is a snare for people trying to date online. Frequently receive false likes from all sorts of people. The Android mobile app is buggy and unrefined. The website isn’t much better. Professional robbery.

Sad to see such attitude, but their photos, questions and attitudes are very political oriented. If you have different political belief, you will have difficult and hard to deal with.